Welcome to Hakim App, operated by Al-Hakim Al-Mahir Company (“we,” “us,” “our”). We respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you use our website, mobile application, and related services (collectively, the “Platform”) to request, schedule, manage, or receive car-related services.
By using our Platform, you agree to the practices described in this Privacy Policy.
We may collect limited payment-related information such as payment method, transaction status, and payment reference number. Payment card details may be processed by third-party payment service providers and may not be stored by us directly.
We may collect your location data when necessary to identify pickup and drop-off locations, match you with nearby service providers, and improve service accuracy and dispatching.
Where applicable under relevant law, we process personal data based on your consent, performance of a contract with you, compliance with legal obligations, and our legitimate business interests, such as improving safety, security, and service quality.
We may share your information with service providers and operational partners, payment providers, technology and analytics providers, legal authorities where required, and in connection with corporate transactions such as mergers, acquisitions, restructuring, or sale.
We retain your personal data only for as long as necessary to provide our services, maintain business records, resolve disputes, enforce our agreements, and comply with legal, accounting, tax, and regulatory requirements.
We may use cookies, pixels, and similar technologies to keep you signed in, remember your preferences, analyze traffic and user behavior, improve performance and user experience, and support security and fraud prevention.
We implement reasonable technical, administrative, and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on applicable law, you may have the right to access your personal data, correct inaccurate or incomplete data, request deletion of your data, object to certain processing, request restriction of processing, withdraw consent where processing is based on consent, and request a copy of your data where applicable.
Our Platform may contain links to third-party websites, payment systems, or partner services. We are not responsible for the privacy practices of third parties. You should review their privacy policies separately.
Our Platform is not intended for children under the age required by applicable law to independently use our services. We do not knowingly collect personal information from children without appropriate authorization where required.
Your information may be processed or stored in countries other than your own, including through third-party hosting or service providers. Where required, we take reasonable steps to ensure appropriate safeguards are in place.
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Last Updated” date. Continued use of the Platform after changes means you accept the updated Privacy Policy.
Al-Hakim Al-Mahir Company
Email: info@hakimauto.com
Address: Iraq, Erbil & Sulimani
Erbil Branch: +964 750 554 0007
Slemani Branch: +964 770 554 0007